FoodFinity Helpful Tips and Tricks to Get Started

As mentioned in the FoodFinity device setup instructions, it is important to pair the FoodFinity device quickly after you insert the battery to avoid battery strain.

Cancelling an order Contact the support team to cancel your order.

The FoodFinity device should not get wet.

Check to make sure the FoodFinity device is properly situated in the food bin.

If the FoodFinity device shows disconnected after onboarding, it should update in the next hour when the first readings are sent. If the FoodFinity device falls offline for longer that 24 hours, please, press the reset button on the FoodFinity device. If the problem persists, please contact the support team.

The FoodFinity device will automatically go into Wi-Fi pairing mode when the battery is installed. It is important to pair the FoodFinity device to your Wi-Fi quickly after battery installation; the FoodFinity device's 'Pairing' mode puts a strain on the battery.

Go to the 'Settings' page within the FoodFinity mobile app. Tap the 'Deregister this Product’. Please note: If you have paired a FoodFinity device previously, you will see that FoodFinity device for an additional 24 hours just after you've deregistered it.

Do not leave foreign objects (e.g., cups, food scoops) in direct sightline of the sensor as it will disrupt the accuracy of the fill level sensor.